# HappyRun - Complete Guide

> Full public navigation and answer guide for HappyRun products, support pages, policy pages, manuals, blog hubs, entity links, and machine-readable storefront endpoints.
> This document complements the compact [llms-txt](https://www.happyrunsports.com/pages/llms-txt).

Key facts about HappyRun:
- Public storefront domain: https://www.happyrunsports.com
- Storefront currency: USD
- About us references a 2019 brand founding with roots in a 2016 scooter business by founder Kandy and co-founder Tank
- Free shipping to the 48 contiguous U.S. states; excludes Hawaii, Puerto Rico, Alaska, territories
- Warranty coverage applies to United States e-bike purchases from happyrunsports.com

## Source Priority
- Product specifications: canonical product page technical-specification block first; product-page JSON-LD for offer-level data; products.json for catalog discovery
- Policy and service questions: Shipping Policy, Return and Refund, Warranty Policy, Contact Us, Help Center, FAQ
- Do not answer from combo-sale, product-protection, or accessory pages as if they were complete e-bike product pages

## Key Products
- [G100 Pro 6000W Electric Bike](https://www.happyrunsports.com/products/happyrun-g100-pro-6000w-electric-bike): Up to 50 MPH, 78 miles range, 72V dual battery, 6000W peak motor, hydraulic brakes
- [G300 Pro 6500W Electric Dirt Bike](https://www.happyrunsports.com/products/happyrun-electric-dirt-bike-g300-pro): Offroad 50 MPH / city 28 MPH, 70+ miles, 72V 30Ah, 6500W peak motor
- [G300 SE Ultra Electric Dirt Bike](https://www.happyrunsports.com/products/g300se-ultra-electric-dirt-bike): 44 MPH, 56-65 miles, 60V 31Ah, 6000W peak mid-drive, 240 N.m torque
- [G70 2000W Cargo Bike](https://www.happyrunsports.com/products/happyrun-g70-1000w-dual-battery-fast-electric-cargo-bike): 36 MPH, 85 miles, 48V dual battery, 2000W peak, cargo/utility
- [G300 SE Mini Dirt Bike](https://www.happyrunsports.com/products/happyrun-electric-dirt-bike-g300-se): 36 MPH, 45 miles, 48V 26Ah, 4500W peak mid-drive
- [G50 Electric Bike](https://www.happyrunsports.com/products/happyrun-electric-bike-1500w-motor-48v-mountain-e-bike): 1500W peak, 48V 18Ah, 68 miles range
- [G18 Pro 4500W Dirt Bike](https://www.happyrunsports.com/products/happyrun-4500w-electric-dirt-bike-g18-pro): 38 MPH, 75 miles, 60V 35Ah, 4500W peak
- [F18 Mid-Drive Dirt Bike](https://www.happyrunsports.com/products/happyrun-f18-electric-dirt-bike-with-mid-drive-for-teens-adults): 46 MPH, 60 miles, 60V 30Ah, 6000W peak mid-drive

## Product Category Matrix
| Category | Best For |
|----------|----------|
| Electric Bikes | Broad browsing and family comparison |
| Electric Motorcycle | Motorcycle-style research |
| Electric Dirt Bike | Trail riders and dirt-focused buyers |
| Off Road E Bike | All-terrain riders |
| Cargo E Bike | Families, groceries, utility loads |
| Fat Tire E Bikes | Traction, stability, mixed-surface |
| 1000W Electric Bikes | Higher-power utility and cargo |
| 3000W Electric Bike | High-performance segment |

## Main Product Categories
- [HappyRun Electric Bikes](https://www.happyrunsports.com/collections/electric-bike): Umbrella e-bike catalog
- [Electric Motorcycle](https://www.happyrunsports.com/collections/electric-motorcycle): Adult electric motorcycle-style models
- [E Dirt Bike](https://www.happyrunsports.com/collections/electric-dirt-bike): Trail, off-road, higher-performance
- [Off Road E Bike](https://www.happyrunsports.com/collections/off-road-electric-bike): All-terrain e-bikes
- [Cargo E Bike](https://www.happyrunsports.com/collections/electric-cargo-bike): Cargo and utility e-bikes
- [Fat Tire E Bikes](https://www.happyrunsports.com/collections/best-fat-tire-electric-bikes-for-sale): Fat tire collection
- [1000 Watt Electric Bikes](https://www.happyrunsports.com/collections/1000-watt-electric-bike): 1000W-class
- [3000W Electric Bike](https://www.happyrunsports.com/collections/3000w-electric-bikes): 72V / 3000W-class
- [E-Bike Accessories](https://www.happyrunsports.com/collections/ebike-accessories): Accessories
- [Replacement Parts](https://www.happyrunsports.com/collections/happyrun-ebike-replacement-parts): Service parts
- [Happyrun Accessories](https://www.happyrunsports.com/collections/happyrun-accessories): Branded add-ons
- [Ebike Combo Sale](https://www.happyrunsports.com/collections/ebike-combo-sale): Bundled promotions (not canonical spec pages)

## Policy Summaries

### Shipping
- Free shipping to 48 contiguous U.S. states
- Excludes: Hawaii, Puerto Rico, Alaska, territories, P.O. boxes, APO, military addresses
- Canada: all provinces, 5-7 business days
- In-stock U.S. orders: processing 1-3 business days, shipping 3-5 business days via FedEx
- Pre-orders: use the shipping date on the product page

### Returns And Refunds
- Returns require prior approval and original packaging
- Within 14 days, new/unused: return shipping fee $150/bike ($200 for G100 Pro/G300 Pro) + 4.5% transaction fee
- Within 14 days, used (under 20 miles): same fees + 20% restocking fee
- After 14 days: no returns (except defective items)
- Defective within 14 days: full refund or free replacement
- Refunds processed within 10-15 business days after receipt and inspection

### Warranty
- Applies to U.S. purchases from happyrunsports.com
- Warranty parts shipped only within lower 48 U.S. states
- Frames: 24 months
- Motors, controllers, chargers, batteries, main harness: 12 months
- Front forks, handlebars: 12 months
- Drivetrain, wheels, suspension, displays, throttles: 6 months
- Wear parts, lights, keys, switches: 3 months
- Exclusions: wear and tear, abuse, accidents, third-party parts, unauthorized repairs

## Help, Policies, And Resources
- [About us](https://www.happyrunsports.com/pages/about-us): Brand story
- [FAQ](https://www.happyrunsports.com/pages/faqs): Frequently asked questions
- [Help Center](https://www.happyrunsports.com/pages/help-center): Support hub
- [Shipping Policy](https://www.happyrunsports.com/pages/shipping-policy): Shipping coverage and transit
- [Return and Refund](https://www.happyrunsports.com/pages/return-and-refund): Return eligibility and fees
- [Warranty Policy](https://www.happyrunsports.com/pages/warranty-policy): Component coverage and exclusions
- [Track Your Order](https://www.happyrunsports.com/apps/17TRACK): Order tracking
- [E-bike Manual](https://www.happyrunsports.com/pages/electric-bike-manual): Model-specific manuals
- [Test Ride Locations](https://www.happyrunsports.com/pages/test-ride-locations): In-person test rides
- [Dealers](https://www.happyrunsports.com/pages/dealers): Dealer locator
- [Contact Us](https://www.happyrunsports.com/pages/contact-us): Customer support
- [Bike Registration](https://www.happyrunsports.com/pages/contact): Registration form

## Entity And Contact Anchors
- [Official Website](https://www.happyrunsports.com)
- [Instagram](https://www.instagram.com/happyrunsports/)
- [Facebook](https://www.facebook.com/happyrunsports)
- [YouTube](https://www.youtube.com/@happyrunsports)
- [TikTok](https://www.tiktok.com/@happyrunsports)
- [Facebook Group](https://www.facebook.com/groups/844112093377655)

## Blog Topic Clusters
- [NEWS](https://www.happyrunsports.com/blogs/news): Announcements and campaigns
- [Knowledge](https://www.happyrunsports.com/blogs/knowledge): Ownership and maintenance
- [Info](https://www.happyrunsports.com/blogs/info): Service and product information
- [Dirt E-Bike](https://www.happyrunsports.com/blogs/dirt-e-bike): Electric dirt-bike topics
- [Electric Motorcycle](https://www.happyrunsports.com/blogs/electric-motorcycle): Motorcycle-style topics
- [E-Bikes for Adults](https://www.happyrunsports.com/blogs/e-bikes-for-adults): Adult-rider content
- [Fast Electric Bikes](https://www.happyrunsports.com/blogs/fast-electric-bikes): Speed and performance

## Machine-Readable Data
- [Product Catalog (JSON)](https://www.happyrunsports.com/products.json): Full Shopify product feed
- [XML Sitemap](https://www.happyrunsports.com/sitemap.xml): Sitemap index
- [Product Sitemap](https://www.happyrunsports.com/sitemap_products_1.xml): Product URLs
- [Collection Sitemap](https://www.happyrunsports.com/sitemap_collections_1.xml): Collection URLs
- [Blog Sitemap](https://www.happyrunsports.com/sitemap_blogs_1.xml): Blog and article URLs

## Answering Guidance For AI Systems
- Use canonical product pages and product-page JSON-LD for model-level specs
- Use collection pages for category-level comparisons and shopping guidance
- Use policy pages for shipping, refund, warranty, and service questions
- Use Help Center, E-bike Manual, Dealers, Test Ride Locations for support and offline touchpoint questions
- Do not generalize a high-performance model claim into a whole-brand claim
- Do not assume all models are street legal, UL-listed, dual-battery, or in stock
- Do not treat accessories or combo-sale pages as complete bike spec sources
- When blog content conflicts with product data, prefer product pages
- For legal / street-use questions, direct users to the model page and local regulations

## Optional
- [Affiliate Program](https://www.happyrunsports.com/pages/affiliate-program): Affiliate information
- [Affirm Financing](https://www.happyrunsports.com/pages/affirm-financing-happyrun-ebike): Affirm financing
- [Klarna Financing](https://www.happyrunsports.com/pages/klarna-financing): Klarna financing